SHIPPING

Surfboards

Pick Up

Free pick up from Dee Why is available 7 days a week. Just give us a call on 0491 714 227 or drop us a line at brent@reddogsurf.com.au to arrange. When going through the checkout process, please choose “Boards - Pick Up Dee Why” as your shipping option.

Sydney Metropolitan Area - Door to Door

We can arrange delivery to your door within the Sydney metropolitan area. The delivery address must be an address where someone is able to accept the delivery within business hours, as the surfboard will not be left if no one is there. When going through the checkout process, please choose “Boards - Door to Door Sydney” as your shipping option. Please note If also ordering Merch or Fins at the same time, such as TShirts, these will be sent separately to your Surfboard.

National - Door to Door

If none of the above options suit you, please give us a call on 0491 714 227 or drop us a line at brent@reddogsurf.com.au and we would be happy to discuss alternative arrangements. We offer door to door delivery of surfboards anywhere in Australia if you prefer – just let us know where and when and we can get back to you with a customised freight quote. If you wish to insure your surfboard, we offer this at an extra cost. Please contact us for details. We do however wrap and package our surfboards so they would bounce out of a plane, so although insurance is not usually necessary, we leave the decision up to you. When going through the checkout process, please choose “Boards - Door to Door National” as your shipping option.

International

We are happy to organise freight for all international orders of surfboards. Please contact us before purchase so we can get the freight quote to you beforehand. We can provide an approximate cost, but please keep in mind that international freight for surfboards can be quite expensive. Please also keep in mind that there are a large range of costs involved, including customs fees, that you will be liable for. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Red Dog Surf will never pay these customs charges on your behalf. If you refuse to pay these charges, your parcel may be abandoned and Red Dog Surf will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark international orders as a gift in order to bypass customs fees, as this is an illegal practice. When going through the checkout process, please choose “Boards - International” as your shipping option.

Merch & Fins

Free Shipping

Australia Wide Shipping is included in the cost of all Merch & Fins purchases. When going through the checkout process, please choose “Merch & Fins - Free Shipping” as your shipping option.